Exchange & Return Policy

Returns on gift items, pots, windchimes, bagged goods or other hard goods/decorative items are accepted with a receipt up to 14 days after purchase. Items damaged may not be returned. Jared’s may issue a refund through store credit based on management discretion. No return or credit on sales items sold “as is” or clearance items. Items returned when purchased on sale will be issued store credit. Store credit is valid for one year from date of issue.

Return of plant material removed from Jared’s are accepted within 3 days of purchase with a receipt and cannot have been removed from their containers and be in the same condition as when purchased.  This means it cannot have been planted and are in original container and in good condition. If plant material is returned in non-saleable shape no credit or refund will be given.

Plant material paid for but not picked maybe returned for a refund within 14 days. Store credit will be issued beyond the 14 days unless prior agreement at the time of purchase.

Jared’s holds all rights to refuse refunds/exchanges based on management discretion.

Animal repellents are not warranted or guaranteed by Jared’s . We have no control over deer/rabbits/elk/squirrels/voles/dogs/cats or other animals or creatures). Any warranty listed on animal repellents are issued through the manufacturer listed on the bottle or bag. (ie. Messina, Liquid Fence.)

Fountains/statuary has a 15% restocking fee on all returns. Returns of fountains and statuary are accepted up to 3 days after purchase with a receipt. If the product is damaged no return will be accepted. There is no warranty on concrete/fiberglass statuary or fountains. Pumps are warranted through the manufacturer  upto 1 year after purchase. ut can be brought in for exchanges with a receipt showing date of purchase following all requirements from pump manufacturer. Pump warranty varies based on manufacturer. Issues with impellers are not covered under any warranty.

10500 W Bowles Ave,
Littleton, CO 80237.

Phone: 303 979 6022
FAX: 303 979 4233
E-mail: [email protected]


Nursery Stock Trees / Shrubs Guarantee

Nursery stock (except collected aspen) purchased at regular price, is guaranteed thru the growing season of the year purchased. This means if purchased in spring or summer, the material is guaranteed through October of the year purchased. There is no warranty on replaced items. We will normally send someone to your home to verify the material is dead. Replacement plants do not have warranties. There is no replacement for material that animals, cars, or weather has injured or killed (such as fireblight).

Guaranteed material will be replaced if dead, not if a portion of the plant is damaged or dead. If you chose to not replace at that time we will issue an in-store credit for plant material (cannot be used for gift cards, planting, labor or deliveries). We guarantee the nursery stock will survive, not that there may not be some dieback or damage due to shock, drought, weather conditions, mistreatment or other causes. In those situations, the plant will recover and will not be replaced. Winter watering is required. No cash, check or credit card refunds are offered. All in-store credits must be used within 1 year once issued.

Materials purchased late in the year (September through year end) is guaranteed to leaf out or candle out in the Spring of the following year unless purchased on sale.

The aspen are guaranteed for one tree trunk (if there is more than one tree stock in the container) to leaf out or survive depending on the time of year purchased.

Cut Christmas Trees

Jared’s cannot control how much water a Christmas tree takes up. We do not warranty Christmas trees for uptake in water or if there are spiders in the trees.

No guarantee on:

Bedding Plants (e.g., annuals, vegetables, hanging baskets, perennials), Ornamental Grasses or Houseplants Vines Small Fruits (e.g., raspberries, grapes), bulbs, sod or grass seed, Christmas Trees, Pumpkins, Koi or waterplants, Vegetables, Roses (climbing, hybrid and grandflora’s), statuary, items from the gift store, Chemical and organic control fertilizers, pesticides or fungucides